Frequently Asked Questions
Finding the right home for someone you love is an important decision. Explore answers to some common questions about Havenwood Homes.
What makes Havenwood Homes different from traditional assisted living communities?
At Havenwood Homes, we believe assisted living shouldn’t mean sacrificing the comforts of home. Our smaller, beautifully renovated residences offer an upscale, thoughtfully designed environment that feels warm, inviting, and familiar. Beyond the beautiful spaces, it’s our people who make the difference. We prioritize compassionate, personable caregivers who genuinely care about our residents and make them feel valued, supported, and at home.
Where are your residences located?
Our residences include Havenwood Scottsdale in Scottsdale (85250) and Primrose Gardens Assisted Living in El Mirage (85335), Arizona. Havenwood Arcadia (85018) is coming soon.
Can families visit their loved ones?
Absolutely! We value family involvement and encourage loved ones to stay connected. Please contact the individual residence for current visitation guidelines and arrangements.
What types of assistance do you provide?
Our residential assisted living homes are designed to support residents with daily activities and routines. Our staff are trained to assist residents with all levels of care, including supervisory, personal, and directed care. Our team can discuss these details with you.
What activities are included?
We believe staying active, engaged, and connected is an important part of daily life. We partner with Living Gracefully, who visits weekly to provide in-home physical therapy, occupational therapy, speech therapy, fitness, and other wellness activities tailored to each resident’s individual abilities and needs. We also have an activities director who visits weekly to lead games, social activities, and other engaging experiences.
How do you handle medical needs and emergencies?
Our residents’ health and safety are a top priority. We have caregivers on-site 24/7, emergency call systems in every room, and comprehensive medication management. We also offer access to mobile physician visits and coordinate with local doctors and specialists to help ensure residents receive the care and attention they need.
Are meals provided?
Yes. Meals are part of daily life in our residences, with an emphasis on a comfortable, home-like dining experience. Please discuss any dietary needs or preferences with our team.
Can residents bring personal belongings?
We encourage residents to personalize their spaces with familiar photographs, decorations, and meaningful belongings, subject to available space and safety considerations.
How much does assisted living cost at Havenwood Homes?
Rates vary by residence, room availability, and care needs. Contact our team for current pricing and to discuss options for your loved one.
Do you accept ALTCS?
Yes! Our Primrose Gardens residence in El Mirage accepts ALTCS (Arizona Long Term Care System). At this time, our Scottsdale and Arcadia residences do not accept ALTCS.
How do I schedule a tour?
Visit our Contact page and send an inquiry with the residence you’re interested in. Our team can answer questions and help arrange a tour.
What is the process for moving into a Havenwood Homes residence?
We begin with a conversation about your loved one’s needs and preferences. We can then discuss availability, arrange a visit, and explain any assessments and admissions requirements needed to determine a suitable fit.